1. Information We Collect & How We Use It
When you place an order, or use any online form on our website we need to know your name and other information such as your postal address, e-mail address, telephone number, card details. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time.
We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
We and any of our group companies may also wish to provide you with information about special features of our website or any special service or products which we think may be of interest to you. You can check your account settings here We may also provide you with related information from third parties, which we think, may be of interest to you. If you would rather not receive this information, please remove yourself fromthe news letters as above
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send e-mail entitled "NO INFORMATION DISCLOSURE" to cust-serv@alfaownershop.com
If, at any time, you wish to have your information removed from our active databases, please send an e-mail entitled "REMOVE FROM DATABASE" to parts@alfaowner.com . We will take steps to ensure that the information is deleted as soon as possible.
2. Our Use of Cookies
Cookies are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between your PC and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. The creation of a cookie on your computer does not give the website any access to other information such as your e-mail address.
3. How We Protect Your Information
We endeavour to protect the information you provide and there are various security procedures that have been put in place, as set out in this policy.
When you access the secure pages your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order, request or feedback that is then passed on to the relevant destination using the same level of encryption, this includes credit card verification. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
4. Updating Your Details
If any of the information that you have provided us changes, for example if you change your e-mail address, your name or a postal /delivery address, you may log into your account here and update it whenever you need to
5. Changes to policy
If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.
6. How to Contact the alfaownershop.com
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to cust-serv@alfaownershop.com
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